Janitorial Operations Supervisor

1 week ago


Chicago, Illinois, United States ABM Industries Full time
Job Overview

ABM Industries is seeking a Supervisor for Janitorial Services.
This role is essential for overseeing operational activities by fostering relationships with airport and airline personnel, facilitating employee training and development, and analyzing data to improve processes and enhance customer satisfaction.

Key Responsibilities
  • Oversee daily operations (conduct floor inspections, address inquiries and concerns)
  • Supervise rest and meal breaks, stepping in as needed.
  • Track employee clock-in and clock-out times.
  • Manage attendance records.
  • Administer workforce management systems.
  • Ensure effective communication during shift transitions.
  • Authorize shift trades.
  • Approve leave requests.
  • Engage in disciplinary procedures as necessary.
Physical Requirements
  • Must be able to stand and walk for two-thirds or more of the work shift.
  • Must be capable of lifting 25 pounds or more for up to two-thirds of the work shift.
  • Must be able to perform in a high-pressure environment.
Qualifications:
  • High school diploma or GED is required.
Communication Skills:
  • Must possess the ability to communicate effectively in English. Proficiency in reading and interpreting documents such as government-issued IDs, safety regulations, operational manuals, and employee handbooks is essential. Ability to present information clearly and respond to inquiries from managers, clients, customers, and the public is required.
Mathematical Skills:
  • Ability to perform basic arithmetic operations including addition, subtraction, multiplication, and division using whole numbers, fractions, and decimals.
Problem-Solving Skills:
  • Ability to apply common sense to follow instructions provided in written, oral, or diagram form. Capability to address issues involving multiple concrete variables in standardized scenarios.
Must pass a drug screening and meet all requirements for airport security badge and US Customs and Border Patrol clearance, including a successful background check and a comprehensive work history.

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