Transportation Operations Supervisor

1 week ago


Chicago, Illinois, United States ABM Industries Full time

Position Overview

ABM Industries, a prominent provider of integrated facility solutions, is seeking a Transportation Operations Supervisor. This role is pivotal in overseeing client facilities and the personnel assigned to ensure that the team delivers exceptional and professional service while addressing challenges with a constructive mindset. The supervisor is accountable for adhering to all safety, quality, and compliance standards set forth by the company, our clients, and regulatory bodies. Additionally, this position is responsible for achieving the anticipated profitability of the assigned accounts.

Employee Benefits:

ABM offers a robust benefits package. For detailed information regarding ABM's benefits, please refer to the ABM Employee Benefits documentation.

Key Responsibilities:

  • Oversee the safety, quality, and performance metrics of the Transportation Account.
  • Provide leadership, motivation, and mentorship to the team while encouraging personal development, accountability, and ongoing improvement.
  • Establish and nurture strong relationships with client representatives.
  • Engage regularly with clients, employees, and stakeholders to address concerns and explore opportunities.
  • Manage the delivery of training initiatives.
  • Address and resolve escalated issues from clients, employees, and stakeholders.
  • Implement, manage, and enhance policies, systems, and processes.
  • Monitor and sustain staffing levels in collaboration with Talent Acquisition and Human Resources.
  • Meet financial objectives through efficient management of labor, expenses, and revenue.
  • Utilize computer-based systems to input, review, extract, and analyze financial and operational data.
  • Create, update, and maintain Excel spreadsheets to collect, analyze, and trend data to support management decision-making.
  • Identify opportunities for continuous improvement, error reduction, and the establishment of standardized processes.
  • Investigate, report, and resolve discrepancies.
  • Perform additional duties as assigned.

Qualifications:

  • Strong analytical abilities and a proactive approach.
  • Highly organized, efficient, and capable of managing multiple responsibilities simultaneously.
  • Ability to prioritize and respond to high-volume communications in a dynamic work environment.
  • Excellent written and verbal communication skills, with the ability to engage effectively with frontline staff and senior management.
  • Willingness to learn new systems and instruct others.
  • Bachelor's Degree required.
  • Must be at least 18 years of age.
  • A minimum of 5 years of progressive leadership experience in janitorial or custodial operations.
  • Successful completion of a drug screening is mandatory.
  • Aviation industry experience is preferred.
  • Must fulfill all requirements to obtain necessary airport security clearance, including passing a background check and providing a 10-year work history.


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