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Transportation Operations Supervisor
2 months ago
Position Overview
ABM Industries, a prominent provider of integrated facility solutions, is seeking a Transportation Operations Supervisor. This role is crucial for overseeing client facilities and the personnel under their management, ensuring that the team delivers professional and high-quality service while addressing challenges with a constructive mindset. The supervisor is accountable for maintaining compliance with all safety, quality, and regulatory standards set forth by the Company, our clients, and governing bodies. Additionally, this position plays a vital role in achieving the planned profitability of the accounts under supervision.
Employee Benefits:
ABM offers a comprehensive benefits package. For more information regarding ABM's benefits, please refer to the ABM Employee Benefits resources.
Key Responsibilities:
- Oversee the safety, quality, and performance metrics of the Transportation Account.
- Provide leadership, motivation, and mentorship to team members, fostering individual growth and a culture of continuous improvement.
- Build and maintain strong relationships with client representatives.
- Engage regularly with clients, employees, and stakeholders to address concerns and explore opportunities.
- Supervise the delivery of training programs for staff.
- Handle and resolve escalated issues from clients, employees, and stakeholders.
- Implement, manage, and enhance policies, systems, and operational processes.
- Collaborate with Talent Acquisition and Human Resources to maintain appropriate staffing levels.
- Achieve financial objectives through effective management of labor, expenses, and revenue.
- Utilize computer-based systems to input, review, extract, and analyze financial and operational data.
- Create and maintain Excel spreadsheets to collect, analyze, and visualize data to support management decisions.
- Identify opportunities for continuous improvement, error reduction, and standardization of processes.
- Investigate, document, and resolve discrepancies as they arise.
- Perform additional duties as assigned.
Qualifications:
- Demonstrated analytical skills and a proactive approach.
- Highly organized and efficient, capable of managing multiple responsibilities simultaneously.
- Ability to prioritize and respond to high-volume communications in a dynamic work environment.
- Strong written and verbal communication skills, with the ability to effectively engage with both frontline employees and senior management.
- Willingness to learn new systems and share knowledge with others.
- Bachelor's Degree is required.
- Must be at least 18 years of age.
- A minimum of 5 years of progressive leadership experience in janitorial or custodial operations.
- Successful completion of a drug screening is mandatory.
- Aviation industry experience is preferred.
- Must fulfill all requirements to obtain necessary airport security credentials and US Customs and Border Patrol clearance, including passing a background check and providing a 10-year work history.
