Field Operations Supervisor

2 weeks ago


Chicago, Illinois, United States SBM Management Full time
Job Overview

Position at SBM Management

SBM Management is seeking an enthusiastic Field Operations Supervisor to oversee the cleaning and maintenance services for various locations. The Field Operations Supervisor is responsible for coordinating and managing operations essential to fulfill the company's contractual obligations, which include planning, oversight, budgeting, vendor interactions, client relations, and other significant managerial tasks.

With 40 years of experience, SBM is a Minority-Owned Business Enterprise specializing in janitorial and ancillary services across diverse sectors. Our workforce of over 12,000 supports more than 1,000 complex sites throughout various regions. We pride ourselves on our long-term partnerships with leading firms, focusing on delivering standardized, innovative solutions tailored to our clients' needs. Our technology-driven approach equips our clients to maintain productive work environments.

Key Responsibilities:
  • Execute tasks of team members as needed.
  • Provide training, guidance, and supervision to staff on tasks, safety protocols, and company policies.
  • Oversee and evaluate work activities, recommending necessary training and disciplinary actions.
  • Prepare written reports, including daily updates and monthly summaries.
  • Conduct inspections to ensure quality, service, and safety standards are met.
  • Manage equipment inventory, including maintenance and repairs.
  • Monitor supply levels and maintain accurate inventory records.
  • Ensure employees utilize personal protective equipment correctly to comply with safety regulations.
  • Address employee and customer concerns promptly and report to management.
  • Take immediate action to correct unsafe behaviors and report them to management.
  • Suggest improvements for areas needing enhancement.
  • Maintain comprehensive records, including training, inspections, attendance, and performance metrics.
  • Familiarize oneself with supervisory responsibilities.
  • Occasional travel may be required for this role.
  • Be available for emergency phone calls as needed.
  • Supervise the scheduling of routine cleanings.
Required Qualifications:
  • Six months to one year of relevant experience and/or training; High School diploma or GED; or a combination of education and experience.
  • A minimum of five years of experience in janitorial services.
  • A valid driver's license may be required.
  • Forklift certification may be necessary.
  • Bilingual in Spanish is advantageous.
  • Proficient in database, internet, spreadsheet, and word processing software.
  • Strong written and verbal communication skills, excellent customer service abilities, and effective time management.
  • Capable of problem-solving, presenting, and coaching.
  • Ability to read and comprehend safety regulations, operating instructions, and procedural manuals.
  • Competent in writing routine reports and correspondence.
  • Previous supervisory experience is essential.
  • Availability to work weekends as required.
  • Proficient computer skills are necessary.
  • Reliable transportation is required for commuting to various sites.

Compensation: Up to 65K based on experience

SBM Management Services, LP and its affiliates are committed to being equal opportunity employers. We uphold equal employment opportunities regardless of race, gender, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, veteran status, or any other legally protected status.

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