Customer Support Specialist

2 weeks ago


Shelton, Connecticut, United States Comet Group Full time
Job Description

Location: Shelton, US

We are seeking a skilled Customer Support Representative to join our team at Comet Group. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers.

Key Responsibilities:

  • Provide timely and effective technical support to customers via phone, email, and chat.
  • Troubleshoot and resolve technical issues related to our products and services.
  • Collaborate with internal teams to resolve complex technical issues.
  • Document and maintain accurate records of customer interactions.

Requirements:

  • Strong technical skills and knowledge of IT systems and software.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

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