Customer Support Specialist
2 weeks ago
Location: Shelton, US
We are seeking a skilled Customer Support Representative to join our team at Comet Group. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers.
Key Responsibilities:
- Provide timely and effective technical support to customers via phone, email, and chat.
- Troubleshoot and resolve technical issues related to our products and services.
- Collaborate with internal teams to resolve complex technical issues.
- Document and maintain accurate records of customer interactions.
Requirements:
- Strong technical skills and knowledge of IT systems and software.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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