IT Service Desk Professional

3 hours ago


Pittsburgh, Pennsylvania, United States Chicken of the Sea Full time
Job Title:

Technical Support Specialist - IT Service Desk

Job Summary:

Chicken of the Sea is seeking a Technical Support Specialist - IT Service Desk to join our team. This role is responsible for providing frontline technical support to end-users, resolving IT issues, and ensuring a high level of customer satisfaction.

Key Responsibilities:
  • Provide prompt, courteous, and expert-level technical support for hardware, software, and network issues.
  • Diagnose and resolve technical issues through remote or in-person troubleshooting.
  • Log and document service requests and incidents accurately.
  • Prioritize and manage service desk tickets based on urgency and impact.
Requirements:
  • Associate degree or relevant technical certifications (e.g., CompTIA A+)
  • 2 years of experience in a service desk or technical support role
  • Familiarity with ITSM tools and ticketing systems
  • Strong communication and customer service skills

  • Front Desk Clerk

    2 weeks ago


    Pittsburgh, Pennsylvania, United States Concord Hospitality Full time

    We are seeking a highly skilled and enthusiastic Front Desk Clerk to join our team at Concord Hospitality. As a Front Desk Clerk, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a seamless experience for all visitors.Key Responsibilities:Assist guests efficiently,...


  • Pittsburgh, Pennsylvania, United States Chicken of the Sea Full time

    About the Role:We are seeking a highly skilled and motivated IT Service Desk Specialist to join our team at Chicken of the Sea. As a key member of our IT department, you will be responsible for providing exceptional technical support to our end-users, resolving IT issues, and ensuring a high level of customer satisfaction.Key Responsibilities:End-User...

  • Service Desk Analyst

    4 weeks ago


    Pittsburgh, Pennsylvania, United States BNY Mellon Full time

    Service Desk Analyst (1st Level Support)At BNY Mellon, we're seeking a skilled Service Desk Analyst to join our Technology Service Centre team in Pittsburgh, PA. As a key member of our team, you'll provide first-line technical support to our employees and contractors, responding to requests for assistance via phone, chat, and web tickets.Key...


  • Pittsburgh, Pennsylvania, United States Hatch LLC Full time

    IT Service Desk Technician InternHatch LLC is seeking a highly motivated and detail-oriented IT Service Desk Technician Intern to join our team in Pittsburgh, PA. As a member of our Shared Services group, you will provide technical support to Hatch employees, ensuring seamless IT operations and exceptional customer service.Responsibilities:Provide hardware...


  • Pittsburgh, Pennsylvania, United States Chicken of the Sea Full time

    About the Role:We are seeking a highly skilled and motivated IT Service Desk Specialist to join our team at Chicken of the Sea. As a key member of our IT department, you will be responsible for providing exceptional technical support to our end-users, resolving IT issues, and ensuring a high level of customer satisfaction.Responsibilities:End-User...


  • Pittsburgh, Pennsylvania, United States Hatch LLC Full time

    IT Service Desk Technician InternHatch LLC is seeking a highly motivated and detail-oriented IT Service Desk Technician Intern to join our team in Pittsburgh, PA. As a member of our Shared Services group, you will provide technical support to Hatch employees, ensuring the smooth operation of our IT systems.Responsibilities:Provide hardware and software...


  • Pittsburgh, Pennsylvania, United States Peachtree Hospitality Management Full time

    Job SummaryThe Front Desk Service Representative is responsible for providing exceptional customer service to guests at our hotel. This role involves checking guests in and out, handling room assignments, and responding to guest inquiries in a friendly and efficient manner.Key ResponsibilitiesCheck guests in and out of the hotel, ensuring a smooth and...


  • Pittsburgh, Pennsylvania, United States Altera Digital Health Inc. United States Full time

    At Altera Digital Health, we're driving a new era of healthcare technology that elevates care delivery and inspires healthier communities. As an Associate Service Desk Analyst, you'll play a critical role in providing exceptional support to our clients and ensuring seamless IT operations.Key ResponsibilitiesAct as the primary point of contact for user...


  • Pittsburgh, Pennsylvania, United States Demo - Maximus Full time

    Job SummaryThe Service Desk Analyst will provide first-line support for our customers, utilizing standard processes to document and resolve technical issues related to hardware, software, or general computer usage. This role requires excellent communication skills to build trustful relationships with coworkers, customers, and management, creating a positive...


  • Pittsburgh, Pennsylvania, United States Demo - Maximus Full time

    Job SummaryThe Service Desk Analyst will provide first-line support for our customers, following standard processes and documenting and resolving technical issues related to hardware, software, or general computer usage. This role requires excellent communication skills and the ability to build trustful relationships with coworkers, customers, and management...

  • Front Desk Supervisor

    3 weeks ago


    Pittsburgh, Pennsylvania, United States Shaner Hotel Group Full time

    About the RoleWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Shaner Hotel Group. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service, managing the front desk operations, and ensuring a seamless guest experience.Key ResponsibilitiesSupervise and coordinate the front desk...


  • Pittsburgh, Pennsylvania, United States Concord Hospitality Full time

    Job Title: Front Desk AgentWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Concord Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all who visit our hotel.Key...

  • Front Desk Supervisor

    2 weeks ago


    Pittsburgh, Pennsylvania, United States Shaner Hotel Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Shaner Hotel Group. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.Key ResponsibilitiesManage front desk operations,...

  • Front Desk Agent

    2 weeks ago


    Pittsburgh, Pennsylvania, United States Concord Hospitality Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Concord Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience. Your role will involve assisting guests with their queries, resolving...

  • Front Desk Associate

    4 weeks ago


    Pittsburgh, Pennsylvania, United States DelMonte Hotel Group Full time

    Front Desk Clerk Job DescriptionWe are seeking a highly motivated and organized Front Desk Clerk to join our team at DelMonte Hotel Group. As a Front Desk Clerk, you will be responsible for providing exceptional guest service and ensuring a smooth and efficient check-in and check-out process.Key Responsibilities:Guest Service: Greet and register guests,...

  • Front Desk Associate

    4 weeks ago


    Pittsburgh, Pennsylvania, United States DelMonte Hotel Group Full time

    Front Desk Clerk Job DescriptionWe are seeking a highly motivated and organized Front Desk Clerk to join our team at DelMonte Hotel Group. As a Front Desk Clerk, you will be responsible for providing exceptional guest service and ensuring a smooth and efficient check-in and check-out process.Key Responsibilities:Guest Service: Greet and register guests,...


  • Pittsburgh, Pennsylvania, United States Crescent Services Full time

    Job Title: Front Desk AgentJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Pittsburgh Marriott City Center. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience from check-in to check-out.Key...


  • Pittsburgh, Pennsylvania, United States Concord Hospitality Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Concord Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all who visit our hotel.Key...


  • Pittsburgh, Pennsylvania, United States Concord Hospitality Full time

    Front Desk Agent Job DescriptionWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Concord Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a positive experience for all visitors.Key Responsibilities: Assist...


  • Pittsburgh, Pennsylvania, United States Hatch LLC Full time

    About the RoleAs a Student IT Service Desk Technician Intern at Hatch LLC, you will be part of our Shared Services group, supporting the business in achieving its goals through strong technical capabilities. This internship opportunity is for an in-office, full-time 40 hours/week internship during Summer 2025.Responsibilities Provide IT support to Hatch...