Front Desk Host/ess

3 weeks ago


Pittsburgh, Pennsylvania, United States Ritual House Full time
Job DescriptionJob Description

Front Desk Host/ess Role

We are seeking a friendly and personable Front Desk Host/ess to provide exceptional service to our guests at Ritual House.

Responsibilities:
  • Greet and interact with guests in a warm and professional manner
  • Provide exceptional service by listening, communicating, and responding to guests' needs
  • Use computer systems to check in/out guests and make reservations
  • Answer phone calls and execute all front desk operations
  • Know all safety, security, and emergency procedures
  • Communicate guest information to food servers, server assistants, and bartenders


Qualifications:
  • History as a front desk or related hospitality experience
  • High School Diploma/GED
  • 1+ years customer service experience required
  • Familiarity with computer or restaurant software (training will be provided)
  • Ability to communicate in person and on the phone
  • Organized and detail-oriented
  • Ability to work in fast-paced environments
  • Customer service experience


Benefits:
  • Growth opportunities available


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