Customer Service Representative

7 days ago


Orrville, Ohio, United States Domino's Franchise Full time
Job Summary

We are seeking a reliable and customer-focused Delivery Expert to join our team at Domino's Franchise. As a key member of our delivery team, you will be responsible for delivering hot, fresh, and ready-to-eat meals to our customers in a timely and efficient manner.

Key Responsibilities
  • Deliver food and beverages to customers in a safe and efficient manner
  • Operate a company vehicle to transport food and beverages to customers
  • Provide excellent customer service and ensure customer satisfaction
  • Work effectively in a fast-paced environment and adapt to changing circumstances
  • Meet or exceed delivery standards and maintain a high level of productivity
Requirements
  • Valid driver's license with a safe driving record
  • Access to a clean, insured vehicle that can be used for delivery
  • Ability to read a map and locate addresses within a designated delivery area
  • Ability to drive safely and efficiently in adverse terrain and weather conditions
  • Ability to lift packages weighing up to 50 pounds and carry items up to 30 pounds
Working Conditions

As a Delivery Expert, you will be exposed to various working conditions, including:

  • Varying and adverse weather conditions when performing outside tasks
  • In-store temperatures ranging from 36-90 degrees (based on cooler and oven areas)
  • Sudden changes in temperature from work area to outside
  • Fumes from food odors
  • Exposure to cornmeal dust
  • Cramped working quarters in some areas
  • Hot surfaces/tools from oven up to 500 degrees or higher
  • Sharp edges and moving mechanical parts
Physical Requirements

As a Delivery Expert, you will be required to:

  • Stand for long periods of time
  • Walk on various floor types
  • Sit (completion of administrative duties and online training)
  • Lift packages weighing up to 50 pounds
  • Carry items up to 30 pounds
  • Climb (changing of signage, washing walls, performing maintenance)
  • Stoop/bend/crouch/squat/reach to access product and prepare food to fulfill orders
Additional Requirements

As a Delivery Expert, you will be required to:

  • Have a valid driver's license with a safe driving record
  • Have access to a clean, insured vehicle that can be used for delivery
  • Be able to read a map and locate addresses within a designated delivery area
  • Be able to drive safely and efficiently in adverse terrain and weather conditions


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