Customer Financial Services Manager

2 weeks ago


Orrville, Ohio, United States The J. M. Smucker Company Full time
Your Role as the Customer Financial Services Manager

Overview: In this pivotal position, you will oversee a dedicated team focused on optimizing Accounts Receivable outcomes.

Key Responsibilities:

  • Manage and guide a team of specialists and analysts in the area of deductions.
  • Ensure the delivery of exceptional results in handling overpayments and credits.
  • Drive continuous improvement initiatives within the financial services domain.

Skills and Qualifications:

  • Proven experience in financial management and customer service.
  • Strong leadership capabilities to foster team development.
  • Ability to analyze and improve financial processes.

This role is essential for maintaining the integrity of financial operations and enhancing customer satisfaction within the organization.



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