Automotive Parts Specialist

1 week ago


Orrville, Ohio, United States White's 57 Ford Full time
Job Overview

Are you seeking to elevate your career within the automotive sector? We are in search of a dedicated and personable Parts Counterperson to enhance our operations.

About Us

At White's 57 Ford, our mission is to cultivate lifelong relationships with our customers. We believe that satisfied employees lead to satisfied customers, and we value individuals who are committed to hard work and motivation. Every member of our team plays a vital role in our success, and we are continuously on the lookout for intelligent, engaging, and dynamic individuals who wish to be part of a team that values their contributions.

Our Commitment

We aim to surpass our clients' expectations from the moment they engage with us, which is why we prioritize investing in our employees through ongoing training, career advancement, and growth opportunities. Your professional development is paramount to us. We are proud to provide our staff with a comprehensive benefits package, competitive salary structures, and numerous pathways for career progression.

Benefits
  • Medical, Dental, and Vision Coverage
  • Life Insurance
  • 401(k) Plan with Employer Match
  • Paid Time Off
  • Company Holidays
  • Training Opportunities
  • Continuous Professional Development
  • Employee Discounts
  • Closed on Sundays
  • Complimentary Saturday Lunches
  • Established Company with Over a Century of Service
  • Team Events and Activities
  • Inclusive Workplace Culture
  • Opportunities for Internal Advancement
  • Competitive Compensation Packages
  • Job Stability
Key Responsibilities
  • Manage the entire parts sales process.
  • Engage with staff and customers in a courteous and professional manner.
  • Effectively communicate regarding the status of customer parts.
  • Interpret the parts catalog accurately when identifying specific components.
  • Handle incoming calls, providing pricing and other relevant information to customers.
  • Verify parts ordered against body shop estimates to ensure accuracy.
  • Deliver exceptional service to both internal and external clients.
  • Retrieve and fulfill orders from inventory while conducting regular stock checks.
  • Alert the parts manager about out-of-stock items or urgent shop materials.
  • Source out-of-stock parts from external suppliers and place emergency orders as needed.
  • Ensure all internal parts requests are billed correctly on service repair orders.
  • Process payments from retail customers or obtain necessary credit approvals.
Qualifications
  • High School Diploma or equivalent; prior experience in auto parts sales is preferred.
  • Motivated to grow in a dynamic work environment.
  • Strong interpersonal and time management abilities.
  • Capability to read and interpret safety and maintenance documentation.
  • Proficient in performing calculations including discounts, interest, and proportions.
  • Valid driver's license with a clean driving record.

We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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