Games Operations Supervisor

2 weeks ago


Carlsbad, United States HB Leisure Full time

HB Leisure stands as a premier partner in the realm of skill-based entertainment and amusement, with a presence in over 100 theme parks across 25 nations.

As an Assistant Games Coordinator, your role will involve aiding the Games Manager in overseeing the operations of our gaming facilities, whether independently or at one of our partner venues. Your focus will be on achieving financial targets while ensuring compliance with operational standards.

We offer:

  • Attractive salary packages
  • Incentive Programs
  • Referral Bonuses
  • Exceptional career growth opportunities, including the chance to travel internationally (Asia, Europe, Dubai, USA, etc.) and work in stunning locations.

Key Responsibilities:

  • Support the Games Manager in the daily management of our gaming operations.
  • Contribute to maintaining a secure and safe environment for all team members.
  • Assist in the recruitment and training of a motivated team to achieve daily sales objectives.
  • Deliver outstanding service to our guests.

Candidate Profile:

  • Possess excellent customer service and communication skills, along with a friendly and outgoing demeanor.
  • Demonstrate a willingness to learn sales techniques and a drive to meet sales goals.
  • Exhibit honesty, reliability, and a strong work ethic.
  • Showcase attention to detail.
  • Availability for full-time work, including weekdays, weekends, and holidays.
  • Ability to lift 20lbs and stand for extended periods.
  • Maintain productivity during quieter periods and when working independently.
  • Have dependable transportation.
  • Follow instructions and adhere to all company policies.
  • Experience in amusement games at a supervisory level is preferred.
  • Demonstrated team management or supervisory capabilities.
  • Self-motivated and proactive.
  • One year of sales experience is desirable.
  • One year of customer service experience is desirable.


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