Patient Services Representative

6 days ago


Vancouver, Washington, United States Vancouver Clinic Full time
Job Title: Patient Services Representative

Vancouver Clinic is seeking a highly skilled and customer-focused Patient Services Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.

Key Responsibilities:
  • Welcome and greet patients, families, and visitors in a friendly and professional manner.
  • Collect and process patient information, including demographic data and insurance details.
  • Answer phone calls, respond to emails, and manage patient correspondence.
  • Coordinate patient appointments, referrals, and other administrative tasks.
  • Work collaboratively with healthcare team members to ensure seamless patient care.
Requirements:
  • High school diploma or equivalent required.
  • Minimum of 1 year of medical front office experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Basic computer skills and knowledge of medical software.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to make a positive impact on the lives of our patients and community.


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