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Patient Services Coordinator

2 months ago

Vancouver, Washington, United States Vancouver Clinic Full time
{"title": "Patient Services Representative", "description": "Key Responsibilities

We are seeking a highly skilled and customer-focused Patient Services Representative to join our team at Vancouver Clinic. As a key member of our Urgent Care department, you will be responsible for providing exceptional patient care and support.

Key Responsibilities:
  • Welcome and greet patients and their families, ensuring a positive and welcoming experience.
  • Collect co-pays and obtain and complete insurance information in a timely and accurate manner.
  • Answer phones, schedule appointments, and handle referrals with a high level of professionalism.
  • Perform other duties as assigned, including data entry and maintaining accurate records.
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • A minimum of 1 year of medical front office experience, preferably in an urgent care setting.
  • Excellent communication and customer service skills, with the ability to multitask and work well under pressure.
  • Strong computer skills, including proficiency in Epic or similar electronic health record systems.
What We Offer

Vancouver Clinic offers a competitive compensation package, including:

  • A minimum hourly rate of $17.60, with opportunities for advancement and increased compensation based on experience and qualifications.
  • A comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan with employer matching.
  • A generous paid time off policy, including holidays and personal days.
About Vancouver Clinic

Vancouver Clinic is a leading healthcare provider in the region, dedicated to delivering high-quality patient care and exceptional customer service. We are proud to be an equal opportunity employer and welcome applications from diverse candidates.

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