Account Manager

2 days ago


Scranton, Pennsylvania, United States PSG Global Solutions Careers Full time
Job Overview
We are seeking a highly skilled Customer Service Representative to join our team in Scranton, Pennsylvania. As a key member of our client support team, you will be responsible for delivering exceptional customer experiences and resolving complex issues with poise and professionalism.

Key Responsibilities
- Assist customers with inquiries and resolve issues via phone, email, or correspondence
- Utilize computerized systems for tracking, information gathering, and troubleshooting
- Research and escalate complex issues as needed

Requirements
- High school diploma or equivalent required; trade or banking background preferred
- Advanced knowledge of organization products and services
- Excellent communication and problem-solving skills
- Ability to multitask and work in a fast-paced environment

What We Offer
- Competitive salary: $45,000 - $60,000 per annum
- Opportunity to work with a global company providing innovative solutions to clients
- Collaborative and dynamic work environment

About PSG Global Solutions Careers
- Our company has been helping people achieve their potential for over 60 years
- With 5,000 offices in 39 countries, we offer diverse career opportunities across various industries
- Our mission is to match smart people with great jobs using innovative technologies and passion for people

How to Succeed
- Strong communication and problem-solving skills
- Ability to multitask and work under pressure
- Willingness to learn and adapt to new challenges

About the Role
This is an exciting opportunity to join a dynamic team and contribute to delivering exceptional customer experiences. If you have a passion for customer service and a strong desire to succeed, we encourage you to apply.

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