Customer Service Associate

5 days ago


Scranton, Pennsylvania, United States Adecco US, Inc. Full time

Job Summary:

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Adecco US, Inc. is seeking skilled Customer Service Associates to fill immediate openings in Scranton, PA.

About the Job:

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This role involves managing a high volume of inbound and outbound calls regarding client accounts, answering questions, updating account information, and providing customer support in a professional banking setting.

Key Responsibilities:

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  • Manage client accounts and provide timely resolutions to customer inquiries
  • Answer phone calls and respond to emails in a professional manner
  • Collaborate with internal teams to resolve complex customer issues

Requirements:

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  • Bachelor's degree or equivalent experience required
  • At least 1 year of call center experience with a focus on customer service
  • Flexible availability for varied shifts including evenings and weekends

What We Offer:

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A competitive salary of $21.00 per hour and comprehensive benefits package, including medical, dental, vision, and 401(k) options.

Equal Opportunity Employer:

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Adecco US, Inc. is an equal opportunity employer and welcomes applications from diverse candidates.



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