Customer Service Manager

2 days ago


Scranton, Pennsylvania, United States The AZEK Company Full time
About the Role:
As a Customer Service Manager at The AZEK Company, you will play a critical role in ensuring seamless customer experiences across various touchpoints. This includes handling key accounts, managing escalations from distribution, sales, and customer service teams, and supporting daily functions of the order entry team.

About You:
We are seeking a seasoned professional with 5 years of experience in a customer service management role. Strong multitasking, time management, and decision-making skills are essential for this position. Additionally, excellent attention to detail and problem-solving abilities are required to excel in this role. You should also possess strong communication and interpersonal skills, as well as the ability to work collaboratively with cross-functional teams.

Compensation:
Our compensation reflects the cost of labor across several geographic markets. The annual salary for this position ranges from $73,000 in our lowest market up to $90,000 in our highest market, plus bonus, equity, and benefits as applicable.

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