Regional Operations Supervisor

2 weeks ago

Walnut Creek, California, United States Behavior Treatment & Analysis Full time

Job Title: Regional Operations Supervisor

Reports to: CEO

Classification: Exempt

General Overview:

As a Regional Operations Supervisor at Behavior Treatment & Analysis, your main focus will be to manage and enhance the operational elements of our Applied Behavior Analysis (ABA) therapy services across a specified area. Your role is crucial in guaranteeing the effective and efficient provision of ABA therapy, adherence to regulatory standards, and the accomplishment of the regional objectives.

Key Responsibilities:

Operational Management:

  • Direct all regional operations and logistics to ensure optimal service delivery.
  • Guarantee full compliance with all applicable regulations and laws governing ABA therapy services.
  • Oversee and enforce adherence to company policies and procedures within the region.

Team Leadership:

  • Manage District personnel, including scheduling, training, and conducting performance assessments.
  • Provide oversight for case management to ensure high-quality care for clients.
  • Collaborate with the Human Resource Department and Office Coordinators to formulate and implement policies and procedures.

Communication and Coordination:

  • Serve as a liaison between district personnel and the Human Resource Department to promote effective communication.
  • Participate in meetings, conferences, and seminars to remain updated on best practices and industry advancements.

Reporting and Financial Oversight:

  • Deliver regular updates on regional operations and performance metrics to the CEO.
  • Work towards achieving the financial objectives for the region.

Staff Retention and Recruitment Collaboration:

  • Partner with the Recruitment Manager to devise strategies for staff retention and talent acquisition within the region.
  • Engage in the recruitment process by providing insights on staffing requirements and assisting as necessary.
  • Coordinate with the Recruitment Manager to ensure smooth onboarding and integration of new team members.
  • Support the development and execution of initiatives aimed at boosting employee satisfaction and engagement.
  • Ensure compliance with company policies and procedures related to staffing and employee management.

This job description is not an exhaustive list of all functions that an employee in this position may be asked to perform periodically.

Qualifications/Requirements:

Experience:

  • Relevant experience preferred (1 year, not mandatory).

Licenses and Certifications:

  • Driver's License (Required).
  • Fingerprint clearance (both DOJ and FBI).

Other Knowledge, Skills, and Abilities:

  • Leadership capabilities.
  • Exceptional written and verbal communication skills.
  • Ability to develop relationships.
  • Solution-oriented problem-solving skills.
  • Excellent organizational and planning abilities.
  • Systems management expertise.
  • Outstanding project and personnel management skills.
  • Strong multitasking and prioritization abilities in a dynamic environment.
  • Proficiency in MS Word, Excel, and PowerPoint is essential.

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