Regional Operations Manager

7 days ago

Walnut Creek, California, United States Behavior Treatment & Analysis Full time

Job Title: Regional Operations Manager

Reports to: CEO

Classification Exempt/Non-Exempt: Exempt

General Description:

As a key member of the Behavior Treatment & Analysis team, the Regional Operations Manager will be responsible for overseeing and optimizing the operational aspects of our Applied Behavior Analysis (ABA) therapy services within a designated region. This role is instrumental in ensuring the efficient and effective delivery of ABA therapy, compliance with regulations, and the achievement of the district's goals.

Key Responsibilities:

Operational Oversight:

  • Oversee all district operations and logistics to ensure efficient and effective service delivery.
  • Ensure strict compliance with all relevant regulations and laws governing ABA therapy services.
  • Monitor and enforce adherence to company policies and procedures within the region.

Team Management:

  • Supervise District staff, including scheduling, training, and conducting performance evaluations.
  • Provide case management oversight to ensure quality care for clients.
  • Collaborate with the Human Resource Department and Office Coordinators to develop and implement policies and procedures.

Communication and Liaison:

  • Act as a liaison between district staff and the Human Resource Department to facilitate effective communication.
  • Attend meetings, conferences, and seminars to stay informed about best practices and industry developments.

Reporting and Financial Management:

  • Provide regular reports on regional operations and performance to the CEO.
  • Work towards ensuring that financial goals for the region are met.

Staff Retention and Employee Requisition Collaboration:

  • Collaborate with the Recruiter Manager to develop strategies for staff retention and talent acquisition within the region.
  • Participate in the employee requisition process by providing input on staffing needs and assisting in the recruitment process as needed.
  • Coordinate with the Recruiter Manager to ensure seamless onboarding and integration of new hires into the regional team.
  • Support the development and implementation of initiatives aimed at enhancing employee satisfaction and engagement.
  • Ensure compliance with company policies and procedures related to staffing and employee management.

Qualifications/Requirements:

  • Experience: relevant, 1 year (Not Required but preferred)
  • Licenses, Certifications: Driver's License (Required)
  • Fingerprint clearance (both DOJ and FBI)
  • Other Knowledge, Skills and Abilities: Team Leadership, Excellent written/oral communication, Relationship development, Solution-oriented problem solving, Excellent organization and planning, Systems management, Exceptional project and personnel management skills, Excellent ability to multitask and prioritize in a busy, fast-growth environment, Proficiency in MS Word, Excel and PowerPoint is essential.

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