Customer Service Representative with SIA Frontline Licence

2 weeks ago


Clarence, New York, United States The Kiyan Prince Foundation Full time

### Job Title: Customer Service Assistant with SIA Frontline Licence

### Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant with SIA Frontline Licence. As a key member of our team, you will be responsible for providing exceptional customer service to our passengers, ensuring a safe and secure environment on our rail network.

### Key Responsibilities

* Assist customers with enquiries and provide information on our services and facilities
* Engage with passengers and enhance their travelling experience
* Promote a culture of safety and security by being a reassuring presence
* Manage crowds and assist with onward journeys during periods of disruption

### Requirements

* Must be over 18+ years old
* Hold a valid Frontline SIA licence
* Have all right to work documents to work in the UK and proof of eligibility
* Be available to work shifts Monday to Sunday, starting as early as 4:45am and finishing at 1:45am

### What We Offer

* Competitive hourly rate
* Opportunity to work in a dynamic and fast-paced environment
* Chance to develop your customer service skills and experience

### How to Apply

If you are a motivated and customer-focused individual who is passionate about providing exceptional service, please submit your CV to us for consideration.



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