Automotive Service Advisor

6 days ago


Clarence, New York, United States AutoMax Recruiting Full time
Job Opportunity

We are seeking an experienced Automotive Service Writer (Service Advisor) to join our team at AutoMax Recruiting.

Key Responsibilities:
  • Greet customers in a prompt and courteous manner.
  • Schedule service appointments and collect vehicle information.
  • Secure agreement from customer before repairs are done.
  • Clearly explain the requested service on the repair order.
  • Estimate the cost and time needed to do the repair.
  • Advise customers on the proper care for their vehicle and the importance of proper maintenance.
  • Communicate the need for additional service when needed, using a detailed explanation.
  • Handle customer complaints and maintain high CSI.
  • Check on the progress of the vehicle during servicing and contact the customer regarding changes to estimate or time table for repairs.
Requirements:
  • Service Writer/Service Advisor experience.
  • Dealership experience is a plus.
  • Integrity, a positive attitude, and a strong work ethic required.
  • Willing to learn.
  • Be a team player.
  • Receptive to new ideas.

We offer top pay for qualified applicants ($50-70K), benefits, paid training and development, and a strong, supportive team work environment.


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