Customer Support Representative with SIA Certification

2 weeks ago


Clarence, New York, United States The Kiyan Prince Foundation Full time

Position: Customer Service Assistant (multiple openings available)

Location: Various London Overground stations across Greater London

Compensation: £11.02 per hour

Role Overview: The primary duty of this position is to support travelers utilizing the rail system, interact with passengers, and improve their journey experience. You will foster a safe and secure environment by being a comforting presence, providing assistance and guidance. Responsibilities include addressing customer inquiries and delivering outstanding service during disruptions, managing crowds, and aiding with onward travel plans. A passion for meeting and engaging with individuals is essential.

Qualifications: Candidates must be at least 18 years old, possess a valid Frontline SIA license, and have the necessary right to work documentation for employment in the UK. Availability for shifts from Monday to Sunday, starting as early as 4:45 AM and concluding at 1:45 AM, is required.

Application Process: Interested candidates should submit their CVs.

Please ensure that only candidates who meet the job criteria and qualifications are forwarded.



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