Assistant Deputy Commissioner
7 days ago
We are seeking a highly experienced and skilled professional to serve as an Assistant Deputy Commissioner for Homelessness Prevention in the City of New York. This is a critical role that requires a strong understanding of social services, program management, and community outreach.
Key Responsibilities- Lead and direct supervisory staff in the management and control of subordinate staff, their service delivery, and operational efficiency.
- Monitor, implement, and oversee the activities of staff and program performance, including methods and processes utilized, adherence to policies and procedures.
- Work with sister agencies, vendors, landlords, and advocates to ensure that staff is resolving tenant and program issues as quickly as possible.
- Plan, implement, and oversee daily operations, compliance with policy and procedures, and meeting performance goals of the relevant programs areas.
- Collaborate with the Deputy Commissioner in determining and establishing the goals, policies, and procedures of the Homelessness Prevention Administration.
- Participate in strategic planning and manage the implementation of the CurrentNYC Landlord Management System.
- Manage the development of the agency-wide, phased plan for mass enrollment of HRA landlords and the subsequent roll-out of EFT payments for all subsidies and cash assistance payments.
- Protect tenants and participate in the intra-agency task force on three-quarter housing and manage staff who follow up on complaints routed from 311, housing advocates, or legal authorities.
- Present timely comprehensive oral, written, and graphical managerial reports to the Deputy Commissioner, Chief of Homelessness Prevention Officer, Special Counsel, and HRA Administrator regarding the progress of the units' initiatives and emergent areas of concerns or risk.
- Collaborate during meetings with HRA leadership and other program areas to ensure that the goals of the program area are being met and that efforts continue to comport with the agency's missions and goals.
- Represent the Homelessness Prevention Administration, as directed by and in the absence of the Deputy Commissioner, at various city-wide and inter-agency task forces/consortiums related to rehousing, outreach, or landlord payment and management.
- Network with various public, private, and community-based agencies regarding complaints and service issues, including complaints that have escalated to the Commissioner and higher.
- A baccalaureate degree from an accredited college or university and four years of progressively responsible experience in a large governmental agency, business firm, civic, or community organization operating in the area of social services, including one year at the administrative or managerial level.
- Education and/or experience equivalent to the above, with graduate education or a license substituting for up to a maximum of three years of experience in the area of social services.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.
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