Ticketing Representative

5 days ago


San Jose, California, United States TEAM SAN JOSE Full time
Job Summary

We are seeking a highly skilled and customer-focused Ticketing Representative to join our team at Team San Jose. As a Ticketing Representative, you will be responsible for providing exceptional customer service, processing ticket sales, and handling various administrative tasks.

Key Responsibilities
  • Customer Service: Provide excellent customer service to patrons, responding to inquiries and resolving issues in a professional and courteous manner.
  • Ticket Sales: Process ticket orders, handle cash and credit card transactions, and reconcile sales at the end of each shift.
  • Administrative Tasks: Assist with creating price sheets and seating charts, prepare daily ticket orders for mailing, and perform other administrative duties as assigned.
  • Team Collaboration: Work collaboratively with the Ticketing management team to achieve sales goals and provide support to colleagues as needed.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous customer service experience and strong cash handling skills are essential.
  • Skills: Proficient in using computer software, comfortable with automated ticketing systems, and able to multitask and resolve issues independently.
  • Physical Demands: Ability to stand for periods of at least 4 hours and to work outdoors.

Team San Jose is an equal opportunity employer.



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