Customer Service Representative

2 weeks ago


San Jose, California, United States Delta Air Lines Full time
Position Overview

As a Ticket/Gate Agent at Delta Air Lines, you will play a vital role in our commitment to providing exceptional service. Your primary responsibility will be to welcome passengers and assist them throughout their journey.

Key Responsibilities
  • Greet customers with a friendly demeanor and provide guidance to ensure a smooth travel experience.
  • Assist passengers with ticketing processes and answer any inquiries regarding their travel plans.
  • Manage gate operations efficiently, ensuring timely boarding and departures.
  • Utilize computer systems to facilitate customer service and operational tasks.
Qualifications

We are looking for individuals who possess a strong background in customer service, preferably in a retail or airline environment. A high school diploma is required, and experience in a similar role is advantageous.

Why Join Us?

At Delta Air Lines, we value our employees and strive to create a supportive and dynamic work environment. Join our team and contribute to our mission of delivering excellence in air travel.



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