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Business Development Representative

2 months ago

San Jose, California, United States AEG Full time
Job Title: Account Executive, New Business Development

Job Summary:

We are seeking a highly motivated and results-driven Account Executive to join our team at AEG. As an Account Executive, you will be responsible for generating revenue through proactive season ticket sales efforts for the San Jose Sharks.

Key Responsibilities:

  • Develop and maintain a thorough awareness of ticket packages and pricing options
  • Establish and maintain business relationships with a focus on developing new clients through upselling of partial season ticket plans into full season ticket plans
  • Make 75 outbound sales calls each day, with the goal of getting face-to-face in-person/digital meetings through invitations to tour SAP Center, sales events and/or off-site meetings
  • Coordinate and manage ticket sales activities and meet with all clients to ensure high levels of customer satisfaction
  • Maximize all ticket sales revenue by independently identifying and self-generating potential new prospects and leads
  • Work game nights and community events for purpose of maximizing sales opportunities
  • Build and maintain customer database and actively track touchpoints
  • Utilize independent discretion in making use of database, referrals, and other sources to conduct aggressive outreach and increase ticket sales and prospects database
  • Provide creative input, sales ideas, and assert follow-through to efforts that enhance customer satisfaction
  • Handle in-bound sales calls from prospective customers
  • Anticipate the needs of clients and provide service opportunities to secure long-term relationships with the Sharks
  • Perform other tasks and projects as requested

Requirements:

  • A minimum of two (2) years of sales experience is required, preferably as a member of an entry level sales team in the sport industry
  • Bachelor's degree in sports management, business, marketing, or related field is required; an advanced degree is a plus
  • Ability to understand commission plans and ability to actively participate in setting your sales goals
  • Proven track record of sales excellence and development of client relationships in professional sports or collegiate sports; experience in an entry level sales program is strongly preferred
  • Requires the ability to make independent decisions and speak consistently on behalf of SSE
  • Excellent communication skills both written and verbal, detail oriented, strong problem solving and decision-making abilities
  • Ability to consistently portray a positive and enthusiastic approach to clients and potential clients
  • Proficient in Outlook, Word, and Excel
  • Experience with Archtics ticketing system and CRM software a plus
  • Ability to work independently without supervision, be self-directed and demonstrate initiative
  • Exhibit good judgment and decision-making skills, as well as ability to manage your own time and implement your own schedule

What We Offer:

  • Competitive compensation (base salary and variable incentive plan)
  • Medical/Dental/Vision/Flexible Spending Accounts (all LGBTQ+ friendly)
  • Pretax Transportation Benefit
  • 401K (pre-tax and Roth options)
  • Generous Paid Time Off Policy
  • Minimum of 10 Paid Holidays and Wellness Days per year
  • Complimentary or discounted sports and concert tickets
  • Other League & partner discounts
  • Central office location in downtown San Jose at the heart of Silicon Valley; convenient access to Caltrain, VTA, major freeways and free parking
  • An inclusive culture which values diversity of background and a passion to improve our SSE's commitment to change with impact on our community and industry
  • Potential for flexible scheduling and telework opportunities
  • Free access to on-site Volta EV charging stations on non-event days