Executive Director of Sales and Operations

2 days ago

White Plains, New York, United States AVE by Korman Communities Full time
About the Role

We are seeking a seasoned leader to join our team as a General Manager at AVE by Korman Communities. As a key member of our leadership team, you will be responsible for driving sales, financial, and operational results to meet and exceed goals.

Key Responsibilities
  • Lead, coach, mentor, and supervise a high-performing team to deliver exceptional results
  • Actively promote the AVE vision, mission, culture, and values system amongst all team members
  • Develop and execute sales and marketing plans to achieve financial results
  • Work closely with the Business Development team to grow existing clients and forge new relationships
  • Collaborate with leadership across all departments to operate at the highest level and drive financial results
  • Manage budget and expenses to deliver financial results
  • Provide exceptional customer service to all residents, clients, prospects, and partners
  • Lead team in delivering elevated resident lifestyle through event programming, social media, and resident technology
  • Hire, train, evaluate, and mentor team members to operate at the highest level and deliver professional growth
  • Inspire and motivate all team members to operate at the highest level and empower them to take full ownership of their individual roles
  • Deliver urgent follow-up to resident inquiries to ensure resident satisfaction
  • Manage vendors and contractors to drive seamless operations
  • Walk make-readies and the property daily to ensure brand asset presentation standards and sales success
  • Manage apartment retention program to drive lease renewals
  • Audit digital storefronts on a weekly basis to ensure competitive edge
  • Report on property performance by preparing weekly leasing and traffic reports, as well as monthly financial analysis
  • Represent your property at relevant industry and local events to drive brand awareness
  • Foster a positive, professional, and collaborative team-oriented environment
Requirements
  • 5-7+ years of direct leadership experience in mentoring, coaching, training, and supervising a team
  • Hospitality, travel, relocation, corporate housing, or multifamily industry experience strongly preferred
  • Proven success in driving sales, financial, and operational results to meet and exceed goals
  • Strong problem-solving skills and ability to think strategically
  • Ability to build and maintain strong relationships with team members, residents, and clients
  • Yardi and Oscar systems knowledge preferred but not required
Compensation

$125,000-$150,000/year

Individual compensation decisions will vary as the annual base compensation range provided is approximate and determined by a variety of factors including but not limited to experience, qualifications, education, and geographic location.

AVE also offers additional bonus potential paid out on a monthly and/or quarterly basis (dependent upon the position), which is not included in the base compensation range listed above.

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