Multilingual Customer Support Liaison
2 weeks ago
The International Services Interpreter role at TBI Airport Management Inc. is a dynamic opportunity for individuals with excellent communication skills to provide high-quality interpretation and translation services.
About the RoleThis position requires assisting federal agents during passenger inspections, interpreting complex deportation and prosecution cases, and offering airport and tourist information in English and Japanese.
Main Responsibilities- Provide translation assistance to federal agents during routine passenger inspections.
- Interpret during complex deportation and prosecution cases within the International Complex.
- Offer accurate and timely information about airport procedures and amenities to international passengers.
- Assist with Automated Passport Control Kiosk operations for incoming international passengers.
- Maintain exceptional public relations and ensure accurate information dissemination.
- Operate a public address system announcing flights and paging individuals as needed.
- Demonstrate excellent communication skills in both English and Japanese.
- Able to clearly explain complex federal laws and procedures to passengers and employees.
- Prior experience in professional interpreting or translating environments.
- Ability to work effectively under pressure while maintaining a professional demeanor.
This role involves extended periods of walking and standing, computer usage, and paperwork completion.
Compensation PackageThe estimated annual salary for this position is $60,000 - $80,000 per year, reflecting the company's commitment to attracting top talent.
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Multilingual Customer Service Professional
3 days ago
Atlanta, Georgia, United States TBI AIRPORT MANAGEMENT INC Full timeJob SummaryWe are seeking a highly skilled Multilingual Customer Service Professional to join our team at TBI Airport Management Inc. As an Airport Interpretation Specialist, you will provide exceptional interpretation and translation services to passengers, airline employees, and federal agents.
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