Customer Service Liaison Specialist
6 days ago
The Atlanta Community Food Bank is seeking a highly skilled Customer Service Liaison Specialist to join our team.
This role provides information and assistance to partner agencies in person or by phone, email, or written correspondence. The successful candidate will interact directly with our Partner Agencies to answer questions, solve problems, provide education, and maintain the organization's reputation for high quality service with prompt response time.
Key Responsibilities- Assist customers in-person or remotely; determine the nature of the problem or request and respond or direct individuals to the correct resources in a timely manner.
- Resolve agency account issues within reasonable time limits and follow up to ensure a proper resolution has been implemented.
- Support agency communication, including providing updates on availability of product, process changes, etc., and help resolve incidents as needed.
- A history of providing great customer service, including reviewing situations, communicating effectively with customers, and problem-solving/resolving issues.
- Demonstrated experience working in a fast-paced work environment and interacting with diverse groups of people in a professional manner.
- Successful work history of clearly articulating concepts and/or processes into terms that customers can understand.
- Successful work history of supporting customers via phone, email, and in person, working through a variety of time-sensitive and detail-oriented issues daily to help customers and proactively taking steps to ensure a quality experience for customers.
We offer a competitive salary range of $45,000 - $60,000 per year, based on experience, and a comprehensive benefits package.
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Customer Service Liaison
5 days ago
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Customer Service Liaison
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Customer Support Liaison
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Atlanta, Georgia, United States Atlanta Community Food Bank Full time**Overview of the Role**The Atlanta Community Food Bank is seeking a highly skilled Customer Service Liaison and Administrative Coordinator to join our team. This role will be responsible for providing exceptional customer service, ensuring seamless administrative processes, and supporting the organization's mission to end hunger in our community.
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Customer Care Specialist
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Customer Experience Resolution Specialist
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Customer Experience Specialist
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Insurance Customer Service Specialist
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Customer Service Liaison
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Customer Service Operations Manager
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Customer Service Excellence Specialist
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Atlanta, Georgia, United States Ultimate Software Full timeUnlock Opportunities with Ultimate SoftwareWelcome to Ultimate Software, where our purpose is peopleTM. Our HR, payroll, and workforce management solutions empower organizations to unlock happier outcomes for all.As a Customer Service Excellence Specialist, you will play a vital role in delivering exceptional quality support to internal and external...
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Customer Service Representative
4 days ago
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Customer Service Coordinator
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Customer Service Coordinator
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Atlanta, Georgia, United States The International Society of Arboriculture Full timeJob Overview: The International Society of Arboriculture is seeking a skilled Customer Service Specialist to join our team. This role involves providing exceptional support to members, handling inquiries, and processing various tasks with attention to detail.Key Responsibilities:• Manage member accounts and process payments• Respond to customer inquiries...
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Aircraft Liaison Engineer
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Industrial Equipment Service Specialist
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