Orthodontic Office Administrative Coordinator
2 weeks ago
We are seeking a dedicated Orthodontic Office Administrative Coordinator to become an integral part of our skilled orthodontic practice. This role is essential in ensuring that our office operates smoothly and efficiently, contributing to the overall patient experience.
Our practice, with over a decade of excellence in creating stunning smiles, prides itself on fostering a friendly and welcoming atmosphere for families. We are committed to providing exceptional orthodontic care under the leadership of our experienced doctors and a supportive team.
The ideal candidate will possess a minimum of one year of experience in a dental or healthcare environment, although specific orthodontic experience is not required. We are committed to providing comprehensive on-the-job training tailored to the responsibilities of this position.
Key Responsibilities:
- Manage phone communications and deliver outstanding customer service.
- Coordinate patient scheduling and appointments.
- Conduct insurance verification and assist with claim submissions.
- Handle payment processing and financial transactions.
Essential Qualifications:
- High School Diploma or equivalent.
- Strong phone communication skills.
- Formal training in customer service is a plus.
- Proficiency in computer applications.
- Excellent organizational and email management abilities.
- Capability to thrive in a fast-paced environment.
- A growth mindset with a willingness to accept constructive feedback.
- Confidence in learning new tasks and responsibilities.
- Professional references available upon request.
We are looking for a self-motivated individual with a strong work ethic and a positive attitude towards learning and development.
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