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Retail Sales Representative

2 months ago

Collierville, Tennessee, United States All American Sweets Inc Full time

About All American Sweets Inc
All American Sweets Inc is a family-owned establishment dedicated to providing delightful confections and baked goods. We pride ourselves on our commitment to quality and customer satisfaction.

Job Overview
The primary objective of this role is to provide outstanding customer service in a retail environment.

Key Responsibilities
- Deliver exceptional customer service by exemplifying superior service standards, which includes greeting every customer, answering inquiries promptly, and maintaining high cleanliness and product quality standards.
- Process customer transactions accurately while safeguarding sensitive payment information.
- Ensure product availability by maintaining stock levels in display cases and storage areas; prepare sample trays for customers.
- Assist in inventory management by preparing packaging materials.
- Perform continuous cleaning tasks, including washing dishes and sanitizing service areas; follow a weekly cleaning checklist during slower periods.
- Bake products as needed to maintain inventory levels, ensuring consistent quality through proper baking techniques.
- Document all baked goods accurately and complete dishwashing tasks as required.
- May undertake additional responsibilities as assigned, with duties subject to change at any time.

Qualifications
- Ability to cultivate and sustain positive relationships with customers, vendors, and colleagues.
- Strong communication skills to effectively address inquiries from both internal and external customers.
- Excellent organizational skills to manage various administrative tasks efficiently.
- Ability to prioritize responsibilities and maintain attention to detail.
- Proficiency in standard software applications and office equipment.

Work Environment
This position operates in a climate-controlled retail setting with occasional exposure to colder environments.

Physical Requirements
- Regularly required to communicate effectively and listen attentively.
- Requires standing, walking, bending, and lifting items weighing up to 50 lbs.
- Specific vision abilities required include close vision and depth perception.
- Regularly involves long hours and weekend shifts.

Equal Opportunity Employer
All American Sweets Inc is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.