Bilingual Insurance Customer Service Associate

1 week ago


Chino, California, United States PROVIDENCE FIRST INSURANCE SERVICES Full time

Providence First Insurance Services is a reputable insurance firm located in Chino, California, dedicated to delivering high-quality insurance solutions for both individuals and businesses throughout Southern California. Our core mission is to focus on our clients' needs while providing outstanding service. We are in search of a Bilingual Entry-Level Insurance Customer Service Representative to become a vital part of our team. This position entails assisting clients who speak Spanish and ensuring exceptional customer support.

Position Title: Bilingual Entry-Level Insurance Customer Service Representative

Company: Providence First Insurance Services

Compensation: $18 - $21 per hour plus Commission and Bonuses

Key Responsibilities:

  • Establish and nurture strong relationships with clients.
  • Respond to client inquiries and issues in a timely manner.
  • Accurately process insurance payments.
  • Make necessary updates to insurance policies.
  • Effectively address objections to promote additional services to clients.

Qualifications:

  • Bilingual in Spanish with prior sales and office experience.
  • Possess a Property and Casualty License (assistance with licensing is available).
  • Skilled in Microsoft Office Suite.
  • Detail-oriented with the ability to manage tasks efficiently.
  • Exhibit professional and respectful communication skills.

Benefits Offered:

  • Competitive salary with opportunities for commission and bonuses.
  • Paid Time Off.
  • Opportunities for training and career advancement.
  • Weekends and evenings off.
  • Access to warm leads.


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