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Customer Service Representative for Property Insurance in the Office

2 months ago


Chino Hills, California, United States Solaris Enterprises Full time
About the Role

We are seeking a highly skilled and experienced Insurance Customer Service Specialist to join our team at Solaris Enterprises. As a key member of our customer service team, you will play a critical role in providing exceptional support to our clients and ensuring their needs are met.

Key Responsibilities
  • Strengthen our customer service team by providing cross-functional support in the offer, application, contract, and claims process for national and international mandates from industry and commerce.
  • Act as the primary point of contact for our customers, providing timely and effective support to resolve their queries and concerns.
  • Collaborate with the field service or management team to support the acquisition phase and provide administrative support to existing customers.
Requirements
  • You have completed a vocational training as an insurance and finance clerk or a comparable insurance-related qualification.
  • You have several years of professional experience in the insurance industry, with sound specialist knowledge in the composite sectors.
  • You have at least very good specialist knowledge in one composite sector.
  • You are proficient in handling modern IT systems and have very good MS Office skills (Outlook, Word, Excel, and PowerPoint).
  • You possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
What We Offer
  • A dynamic and supportive work environment with opportunities for growth and development.
  • A competitive salary and benefits package.
  • The chance to work with a leading company in the industry and contribute to its success.