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Bilingual Insurance Customer Service Associate
2 months ago
**Candidates must be Bilingual in Spanish with prior sales experience and at least 1 year of office experience to qualify**
Founded in 2010, Providence First Insurance Services is a reputable, locally owned insurance agency dedicated to providing quality insurance solutions for individuals and businesses across Southern California. As an independent agency, we are committed to delivering competitive rates and exceptional service, ensuring that our clients' needs are our top priority.
We are currently seeking a Bilingual Entry-Level Insurance Customer Service Representative. This role is essential for supporting our Spanish-speaking clientele and delivering outstanding customer service. The position offers a competitive base salary ranging from $18 - $21 per hour, along with opportunities for commission and bonuses. Entry-level representatives typically earn an additional $500 to $1,000 per month in commission, while experienced agents can earn between $1,500 to $2,000 per month.
If you are a driven, bilingual individual looking to embark on a career in the insurance industry, we encourage you to consider this opportunity.
Benefits
Hourly Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Hands-on Training
Career Advancement Opportunities
Evenings Off
Bonus Opportunities
Warm Leads Provided
Licensing Assistance
Weekends Off
Professional Development Opportunities
Continuing Education Opportunities
Professional Work Environment
Paid Sick Leave
Monday - Friday (8am - 5pm) Work Schedule
Key Responsibilities
- Build and maintain strong relationships with clients.
- Conduct timely follow-up communications with clients to address inquiries and concerns.
- Process insurance policy payments accurately and efficiently.
- Facilitate policy changes and updates based on client requests.
- Address client objections and concerns to overcome barriers to upselling current and new clients.
Qualifications
- License Requirements: A Property and Casualty License is required. A license is not required to apply. Licensing Assistance Available.
- Candidate must be Bilingual in Spanish with previous sales experience and 1 year of office experience to be considered.
- Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.
- Meticulous attention to detail in all tasks and responsibilities.
- Skilled in prioritizing tasks based on urgency and importance.
- Capable of handling multiple tasks simultaneously.
- Demonstrates professionalism and respect in all interactions within the office environment.
