Spanish-Speaking Insurance Customer Service Associate

1 week ago


Chino, California, United States PROVIDENCE FIRST INSURANCE SERVICES Full time

Providence First Insurance Services is a dedicated insurance provider located in Chino, California, focusing on delivering quality insurance solutions for both individuals and businesses throughout Southern California. Our commitment is to prioritize our clients' needs while ensuring exceptional service. We are currently in search of a Bilingual Entry-Level Insurance Customer Service Representative to enhance our team. This position entails supporting Spanish-speaking clients and providing outstanding customer assistance.

Position: Bilingual Entry-Level Insurance Customer Service Representative

Company: Providence First Insurance Services

Compensation: $18 - $21 per hour plus Commission and Bonuses

Key Responsibilities:

  • Establish and nurture strong relationships with clients.
  • Respond to client inquiries and issues in a timely manner.
  • Accurately process insurance payments.
  • Modify insurance policies as required.
  • Effectively address objections to promote additional services to clients.

Qualifications:

  • Bilingual in Spanish with prior sales and office experience.
  • Possess a Property and Casualty License (assistance with licensing is available).
  • Skilled in Microsoft Office Suite.
  • Detail-oriented with strong task prioritization abilities.
  • Exhibit professional and respectful communication skills.

Benefits:

  • Attractive salary with commission and bonuses.
  • Paid Time Off.
  • Opportunities for training and career advancement.
  • Weekends and evenings off.
  • Access to warm leads.


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