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Administrative Assistant

2 months ago


Altamonte Springs, Florida, United States TGH Urgent Care powered by Fast Track Full time
Job Summary

We are seeking a highly skilled and compassionate Medical Receptionist to join our team at TGH Urgent Care powered by Fast Track. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities
  • Patient Communication: Greet patients and visitors in a courteous and friendly manner, demonstrating empathetic and superior communication skills.
  • Administrative Support: Assist patients with required patient forms, verify patient demographics and insurance benefits, and perform billing and bookkeeping functions.
  • Electronic Medical Records: Maintain accurate and up-to-date electronic medical records, ensuring seamless communication between patients and providers.
  • Team Collaboration: Assist team members as needed, presenting a positive and team-oriented attitude, and effectively acting as a liaison between patients and providers.
Requirements
  • Education: High School Diploma or equivalent, required.
  • Experience: Minimum of 1+ years of proven experience as a receptionist, customer service representative, or relevant position.
  • Skills: Strong interpersonal skills, ability to effectively communicate with all levels of the organization, and proficient working knowledge of multiple healthcare computer platforms.
Work Environment

This job operates in a professional medical office environment, requiring the ability to move supplies and office equipment (up to 20 pds) and frequent use of working on a computer to complete assigned work tasks.

Work Schedule and Travel
  • Typical Work Schedule: 40-hour work week, Sunday through Saturday, with 3 x 12-hour shifts and 1 x 6-hour shift.
  • Travel: Regional staffing requires travel within the region, with occasional travel outside the region based on volumes and clinic needs.
About Us

TGH Urgent Care powered by Fast Track is a unique partnership between Tampa General Hospital and Fast Track Urgent Care, dedicated to providing compassionate and knowledgeable treatment to our patients. Our core values focus on having a positive attitude, cultivating optimism, acting with compassion, and doing what is right. We're committed to serving the community and each other through teamwork, consistent communication, robust training, engaged development, and employee feedback.