Client Engagement Coordinator

2 weeks ago


Hoboken, New Jersey, United States Expo Marketing Inc Full time
Job Overview

Company Background:

Expo Marketing Inc is a premier marketing firm dedicated to providing outstanding solutions tailored to our clients' needs. We pride ourselves on our commitment to excellence and the success of our clients. We are currently looking for a dedicated and skilled individual to fill the role of Client Outreach Specialist.

Role Summary:

In the position of Client Outreach Specialist, you will be instrumental in broadening our client network and ensuring the satisfaction of our current clientele. This role requires a blend of relationship management, effective communication, and a deep understanding of client requirements. You will be essential in advocating our services, nurturing positive client interactions, and aiding in the expansion of our organization.

Key Duties:

  • Client Acquisition: Actively seek out and engage potential clients to introduce our offerings and forge new business connections.
  • Relationship Management: Develop and sustain robust relationships with existing clients through consistent communication and follow-ups to address their needs.
  • Client Education: Inform clients about our offerings, equipping them with the necessary knowledge to make well-informed choices.
  • Collaboration: Partner with various teams, including Sales, Marketing, and Customer Success, to ensure a smooth and positive client journey.
  • Feedback Gathering: Collect client insights and feedback to pinpoint areas for enhancement and contribute to the improvement of our services.
  • Market Awareness: Remain updated on industry trends, competitor actions, and market needs to uncover growth opportunities.

Required Qualifications:

  • Bachelor's degree in Business, Marketing, or a related discipline.
  • Demonstrated experience in client outreach, sales, or customer relations.
  • Excellent communication and interpersonal abilities.
  • Self-driven with a focus on achieving results.
  • Capability to work autonomously and collaboratively within a team.
  • Knowledge of the relevant industry is advantageous.

Application Process:

If you are enthusiastic about fostering relationships, driving business development, and contributing to the success of a forward-thinking company, we encourage you to submit your resume along with a cover letter detailing your relevant experience and why you would be a great fit for the Client Outreach Specialist role.

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