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Client Engagement Coordinator

2 months ago

Hoboken, New Jersey, United States Expo Marketing Inc Full time
Job Overview

Company Profile:

Expo Marketing Inc is a prominent marketing firm dedicated to providing outstanding solutions tailored to our clients' needs. We pride ourselves on our commitment to excellence and our passion for ensuring client success. We are currently in search of a driven and skilled individual to take on the role of Client Outreach Specialist.

Position Summary:

In the capacity of a Client Outreach Specialist, you will be instrumental in broadening our client network while ensuring the satisfaction of our current clientele. This position demands a blend of relationship management, effective communication, and a deep understanding of client requirements. Your contributions will be vital in promoting our offerings, nurturing positive client interactions, and supporting the overall growth of our organization.

Key Duties:

  • Client Acquisition: Actively seek out and engage potential clients to introduce our services and forge new business connections.
  • Relationship Management: Develop and sustain robust relationships with existing clients through consistent communication and follow-ups to address their needs.
  • Client Education: Inform clients about our offerings, equipping them with the necessary knowledge to make informed choices.
  • Collaboration: Partner with various teams, including Sales, Marketing, and Customer Success, to ensure a smooth and positive client journey.
  • Feedback Gathering: Collect client insights and feedback to pinpoint areas for enhancement and contribute to the improvement of our services.
  • Market Analysis: Keep abreast of industry trends, competitor activities, and market demands to uncover potential growth opportunities.

Required Qualifications:

  • Bachelor's degree in Business, Marketing, or a related discipline.
  • Demonstrated experience in client outreach, sales, or customer relations.
  • Excellent communication and interpersonal abilities.
  • Self-driven with a focus on achieving results.
  • Capability to work both independently and collaboratively within a team.
  • Familiarity with the relevant industry is advantageous.

Application Process:

If you are enthusiastic about fostering relationships, driving business development, and playing a key role in a vibrant company, we encourage you to submit your resume along with a cover letter detailing your relevant experience and why you would be a suitable fit for the Client Outreach Specialist role.

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