Technical Support Specialist

2 weeks ago


Las Vegas, Nevada, United States Office1 Full time
IT Support SpecialistOffice1 is a leading technology service provider in the western United States, recognized for our cutting-edge solutions since 1995. We are looking for dedicated professionals to join our Support team, tasked with the installation, maintenance, and troubleshooting of computer and network systems.

KEY RESPONSIBILITIES
  • Deliver technical assistance for computer systems and applications
  • Educate end users and resolve technical challenges
  • Oversee project tasks associated with system enhancements
  • Install and repair hardware and software components
  • Ensure client satisfaction and follow up on problem resolution
  • Implement and manage hardware and software initiatives
  • Maintain partnerships with software vendors
  • Ensure network security and develop disaster recovery strategies
SKILLS AND QUALIFICATIONS
~ Fundamental reading, writing, and arithmetic abilities
~ Proficiency in Windows Operating Systems and Server Management
~ Capability to convey technical information clearly
~ Strong problem-solving and organizational skills
~ Basic knowledge of Mac systems and A+ or Network+ certification is essential

PERSONAL ATTRIBUTES
~ Integrity, respectfulness, and punctuality
~ Strong work ethic and exceptional communication skills
~ Ability to adapt and demonstrate cultural sensitivity

WORK ENVIRONMENT
This position is situated in a standard office setting, with occasional physical tasks involved.

SENSORY REQUIREMENTS
The role necessitates extended periods of focus and computer usage.

MENTAL REQUIREMENTS
Engage with a variety of personalities in potentially high-pressure situations.
Job Posted by ApplicantPro

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