Application Support Specialist

7 days ago


Las Vegas, Nevada, United States Fusion HCR Full time
Job Summary

Fusion HCR is seeking a highly skilled and experienced Application Support Specialist to join our team. As a key member of our technical support team, you will be responsible for ensuring the stability, functionality, and optimal performance of our applications, with a focus on Aristocrat solutions.

Key Responsibilities
  • Provide advanced technical support for a wide range of systems and technologies, with a particular focus on Aristocrat products.
  • Serve as a subject matter expert for Aristocrat applications, providing guidance and expertise to other team members.
  • Collaborate with internal stakeholders and external vendors to troubleshoot and resolve complex technical issues.
  • Monitor application performance and identify opportunities for optimization and improvement.
  • Develop and maintain documentation, including knowledge base articles and standard operating procedures.
  • Participate in the planning and implementation of new applications and system enhancements.
  • Mentor junior team members and provide training as needed.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent work experience.
  • Minimum of 5 years of experience in application support, with a focus on gaming or casino industry applications.
  • High-level understanding of systems and technologies, with the ability to quickly learn and adapt to new technologies.
  • Extensive experience supporting Aristocrat products, including but not limited to Oasis 360, nLive, and Player Experience.
  • Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.
  • Excellent communication and interpersonal skills, with the ability to effectively interact with technical and non-technical stakeholders.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Flexibility to work outside of regular business hours as needed.
Preferred Qualifications
  • Experience with other gaming industry applications and systems.
  • Industry certifications such as ITIL Foundation or HDI Support Center Analyst.
  • Familiarity with ITIL best practices for incident, problem, and change management.
  • Knowledge of SQL and database management concepts.

  • IT Support Specialist

    2 weeks ago


    Las Vegas, Nevada, United States Sharp Decisions Full time

    Position Title: IT Support SpecialistContract Duration: 6 months with potential for extensionWork Arrangement: Primarily RemoteCompensation: $27.00/hour on W2Work Schedule:Thursday - Friday: 1:00 PM - 10:00 PM PSTSaturday - Sunday: 8:00 AM - 5:00 PM PSTRole Overview:The IT Support Specialist will serve as the initial point of contact for internal clients,...


  • Las Vegas, Nevada, United States Lee, Landrum & Ingle Full time

    Litigation Support SpecialistJoin our esteemed legal team as a litigation support specialist, where your expertise in legal processes will be highly valued.Key Responsibilities:Manage calendars and scheduling for attorneysCoordinate depositions and confirm necessary appointmentsOversee file management for intricate litigation casesOrganize and catalog legal...


  • Las Vegas, Nevada, United States CCSD Full time

    EDUCATIONAL SUPPORT SPECIALISTDescriptionWe are seeking a dedicated Educational Support Specialist to assist in enhancing the learning experience for students. This role is crucial in providing support within the educational environment.Position Overview:This position involves a commitment of 9 months with a daily schedule of 6 hours, focusing on Grade Level...

  • IT Support Specialist

    2 weeks ago


    Las Vegas, Nevada, United States Sharp Decisions Full time

    Position Title: IT Support SpecialistContract Duration: 6 months with potential for extensionWork Arrangement: Primarily Remote with some onsite requirementsCompensation: $27.00/hour on W2Work Schedule:Thursday - Friday: 1:00 PM - 10:00 PM PSTSaturday - Sunday: 8:00 AM - 5:00 PM PSTRole Overview:The IT Support Specialist will operate under the guidance of...


  • Las Vegas, Nevada, United States West Coast Staffing Solutions Full time

    Job OverviewWe are currently seeking a skilled Escrow Support Specialist for a reputable Financial Services firm. Role ResponsibilitiesThe Escrow Support Specialist will assist the Escrow Officer in the management of purchase and refinance Escrow files. Key responsibilities include:Opening and processing Escrow filesHandling all necessary documentation...


  • Las Vegas, Nevada, United States ITR Full time

    Job OverviewThe Information Technology Directorate is in search of a Senior Oracle Applications Specialist who excels in collaborative environments and possesses extensive expertise in managing and enhancing our current implementation of the Enterprise Oracle e-Business Suite (EBS) Procurement products and associated applications.Key ResponsibilitiesUtilize...


  • Las Vegas, Nevada, United States TEEMA Group Solutions Full time

    Job OverviewPosition Title: Onsite IT Support SpecialistLocation: Las Vegas, NVCompensation: $49,920.00 annuallyPosition Summary: TEEMA Group Solutions is in search of a skilled Onsite IT Support Specialist to enhance our team in Las Vegas, NV. The ideal candidate should hold a valid A+ certification, have at least 2 years of experience in IT support, and...


  • Las Vegas, Nevada, United States THE TRANSFORMATION NETWORK Full time

    Position Overview The role of the Educational Support Specialist is vital in fostering an enriching learning environment. This position is designed for individuals who are passionate about assisting educators and enhancing student experiences. Key Responsibilities Support teachers in delivering effective instructional strategies. Assist in the preparation...


  • Las Vegas, Nevada, United States Life Trans, Inc Full time

    Key Responsibilities of a Client Support Specialist Handle incoming inquiriesArrange transportation services for clientsConfirm insurance eligibilityClient Support Specialist Job Overview We are seeking a knowledgeable and dedicated client support specialist who consistently demonstrates high performance and contributes to the overall quality of our client...


  • Las Vegas, Nevada, United States UNLV Medicine Full time

    Position: Healthcare Support Specialist at UNLV MedicinePosition OverviewAs a Healthcare Support Specialist at UNLV Medicine, you will collaborate with healthcare professionals to provide exceptional patient care while ensuring confidentiality and compliance with healthcare regulations. This role offers a competitive salary that reflects your experience and...


  • Las Vegas, Nevada, United States CCSD Full time

    Position Title: Technical Support Specialist IOverview:We invite you to explore the opportunity of joining our team as a Technical Support Specialist I. This role is essential in providing operational assistance and troubleshooting for desktop computing systems.Job Responsibilities:Ensure that all applicants have completed the necessary employment history...


  • Las Vegas, Nevada, United States Hooks Meng & Clement Full time

    Job DescriptionWe are seeking a highly motivated IT Support Specialist to join our team at Hooks Meng & Clement in Las Vegas, NV. The ideal candidate will have a solid track record in overseeing and assisting with diverse IT systems within a fast-paced company.The successful candidate will have expertise in setting up printers and copiers, configuring Mac...


  • Las Vegas, Nevada, United States Evans & Associates Full time

    Position OverviewEvans & Associates is currently in search of a dedicated full-time Legal Support Specialist to join our team.Key ResponsibilitiesThe successful candidate will be responsible for:Managing incoming calls and scheduling appointments.Sending reminders to clients regarding important dates.Maintaining and organizing client files in both digital...


  • Las Vegas, Nevada, United States Claggett and Sykes Law Firm Full time

    Position OverviewSalary Range: $18 - $25 per hourRole Summary:Are you ready to contribute to a meaningful cause? Join us in enhancing the safety of our communities, one case at a time. Our firm, recognized among the fastest-growing personal injury and medical malpractice law firms in the nation, is seeking a Legal Support Specialist for our Appeals Division....


  • Las Vegas, Nevada, United States Apple Grove Treatment Center Full time

    Position: Residential Support Specialist at Apple Grove Treatment CenterApple Grove Treatment Center is a comprehensive service provider dedicated to offering assistance and resources to children, families, and individuals with developmental disabilities. We are in search of dedicated and empathetic individuals to fill the role of Residential Support...


  • Las Vegas, Nevada, United States DAMAJ HORIZON VIEW MEDICAL CEN Full time

    Position OverviewRole: We are in search of a dedicated healthcare support specialist who thrives in a collaborative atmosphere and is committed to delivering exceptional patient care.Environment: The role is set in a dynamic and welcoming setting, ideal for professionals who enjoy a lively workplace.Opportunities: We have openings for both adult and...


  • Las Vegas, Nevada, United States M1 Support Services Full time

    Job SummaryWe are seeking a highly skilled Aircraft Maintenance Specialist to join our team at M1 Support Services. As an Aircraft Maintenance Specialist, you will be responsible for performing scheduled and unscheduled maintenance on aircraft and equipment, ensuring they are in good working condition and meet industry standards.Key ResponsibilitiesMaintain...


  • Las Vegas, Nevada, United States MovepointAI Full time

    Job OverviewPosition Summary:movepointAI is on the lookout for several committed Client Support Specialists. In this position, you will be tasked with delivering outstanding client support by managing incoming inquiries and executing various administrative responsibilities to enhance our operations.Key Responsibilities:Respond to incoming inquiries in a...


  • Las Vegas, Nevada, United States Apricot Solar Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Apricot Solar. As a key member of our administrative staff, you will provide critical support to our CEO and other executives, ensuring the smooth operation of our business.Key ResponsibilitiesAdministrative Tasks: Manage our e-store,...


  • Las Vegas, Nevada, United States Memphis-Shelby County Schools Full time

    Overview The role of the Educational Support Specialist involves providing dedicated assistance to special education instructors in guiding and overseeing the educational activities of students with disabilities. This position is essential in fostering a structured and efficient classroom atmosphere. Responsibilities include collaborating with assigned...