Sales Support Specialist
2 weeks ago
Sales Support Specialist
Location: Remote
About the Role:
The Sales Support Specialist plays a crucial role in enhancing the customer journey by managing various responsibilities, including daily communication with clients through phone and email for quotes, conducting research, processing orders, managing inventory, handling warranty claims, scheduling services, and coordinating with multiple departments within the organization.
Key Responsibilities:
- Engage with customers to provide quotations and resolve inquiries.
- Assist in drafting proposals and standardizing documentation.
- Organize and maintain electronic filing systems for efficiency.
- Collaborate with the Aftermarket Team to ensure seamless service delivery.
Position Requirements:
- 3-5 years of experience in sales support, ideally within the material handling sector.
- Proficient in Microsoft Office Suite, Salesforce, and SharePoint.
- Willingness to travel occasionally.
Essential Skills:
- Motivation: Self-driven and proactive in achieving goals.
- Teamwork: Ability to work collaboratively and respect all team members.
- Interpersonal Skills: Strong awareness of dynamics in interactions and effective management of relationships.
- Communication: Excellent listening and observational skills, with superior written and verbal communication abilities.
- Analytical Thinking: Strong problem-solving skills and ability to perform under pressure.
Preferred Qualifications:
- Familiarity with industrial automation technologies.
- Understanding of warehouse and distribution operations.
At Invata, we are committed to guiding our clients through evolving technological landscapes. We seek individuals who are passionate about their work and dedicated to continuous learning and improvement. If you possess the intellectual curiosity and drive to excel in a dynamic environment, we would like to hear from you.
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