Customer Service Representative
22 hours ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.
Key Responsibilities- Provide high-level customer service to existing and new customers, resolving issues and answering questions in a timely and professional manner.
- Interface closely with sales, service, and management teams to ensure customer satisfaction is achieved.
- Effectively communicate and exchange information among team members to ensure seamless customer service.
- Support Practical Process Improvement (PPI) methodology and participate in initiatives as needed.
- Meet all required department and company training goals and expectations.
- Answer high volumes of customer calls and accurately direct callers to the proper company within Thermo Fisher Scientific.
- Process telephone orders placed with verbal P.O. or credit card.
- Develop and maintain a thorough understanding of all product lines and product knowledge to accurately detail our products to customers, distributors, and sales representatives.
- Communicate daily with customers, distributors, and sales representatives regarding sales channels, product lines, equipment, descriptions, features, terms and conditions, specifications, warranties, freight terms, deliveries, pricing, policies, freight estimates, inside delivery estimates, returns installation, and any other requirements to fulfill the conditions of contracts and orders.
- Act as the liaison between the customer and internal contacts.
- Meet defined goals within upper and lower control limits to meet overall department service levels.
- High school graduate or GED required.
- 3+ years customer service experience.
- Excellent computer skills required; efficiency in Word and Excel.
- Excellent interpersonal and communication skills; both oral and written.
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Customer Service Representative
4 days ago
Asheville, North Carolina, United States Terminix Service, Inc. Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Terminix Service, Inc.As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling medium to high call volumes, and developing and nurturing customer relationships to...
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Customer Service Representative
6 days ago
Asheville, North Carolina, United States Terminix Service, Inc. Full timeAbout the RoleTerminix Service, Inc. is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our office staff, you will be responsible for providing exceptional customer service to our clients and helping to drive business growth.Key ResponsibilitiesCustomer Service: Handle medium to high call...
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Customer Service Representative
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Customer Service Representative
21 hours ago
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Asheville, North Carolina, United States PrideStaff Full timeJob DescriptionPrideStaff is recruiting for a Customer Service Representative for a software company. This is a great position for someone that is friendly, positive and has a helpful attitude.Duties and Responsibilities:Answering multiple phone lines with a welcoming tone at all times.Efficiently identifying caller needs to direct them to the appropriate...
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Customer Service Representative
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Customer Service Representative
5 days ago
Asheville, North Carolina, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesCustomer Service: Ensure high...
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Customer Service Representative
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Asheville, North Carolina, United States Aeroflow Full timeAbout the RoleAeroflow is seeking a highly motivated and detail-oriented Customer Service Representative to join our Urology team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to patients, healthcare professionals, and insurance companies.Key ResponsibilitiesHandle a high-volume number of incoming and...
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Customer Service Representative
22 hours ago
Asheville, North Carolina, United States Aeroflow Full timeAbout the RoleWe are seeking a highly motivated and organized Customer Service Representative to join our team at Aeroflow. As a key member of our Urology department, you will be responsible for providing exceptional customer service to patients, healthcare professionals, and insurance companies.Key ResponsibilitiesHandle a high-volume number of incoming and...
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Customer Service Representative
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Asheville, North Carolina, United States Avadim Health, Inc. Full timeJob SummaryAvadim Health, Inc. is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring timely order processing.Key ResponsibilitiesRespond to customer inquiries via phone, email, and...
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Customer Service Representative
5 days ago
Asheville, North Carolina, United States Park National Bank Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Park National Bank. As a key member of our retail banking team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting our products and services.Key ResponsibilitiesCustomer Service:...
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Customer Service Representative
6 hours ago
Asheville, North Carolina, United States Williams-Sonoma Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, driving sales, and maintaining a positive and engaging store environment.Key ResponsibilitiesCustomer ServiceEngage...
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Customer Service Representative
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Asheville, North Carolina, United States NearU Full timeAbout NearUNearU is a leading provider of home services, committed to delivering exceptional customer experiences. Our team is dedicated to providing top-notch support to our clients, and we're seeking a talented individual to join our ranks.Job SummaryWe're looking for a skilled Customer Service Representative to join our team. As a key member of our...
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Customer Service Representative
6 days ago
Asheville, North Carolina, United States Rustman Agency Full timeJob DescriptionWe are seeking passionate individuals to join our dynamic insurance team at Rustman Agency as a Customer Service And Sales Support Representative.About the RoleThis is an exciting opportunity to work in a fast-paced, growth-oriented environment where you will have the chance to develop your skills and knowledge in the insurance industry.Key...
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Customer Service Representative
22 hours ago
Asheville, North Carolina, United States Percepta Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Percepta. As a Luxury Service Ambassador, you will be responsible for delivering exceptional customer experiences and providing tailored support to our luxury clients.Key ResponsibilitiesOwn the customer experience from initial contact to...
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Customer Service Representative
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Asheville, North Carolina, United States Aeroflow Full timeAeroflow Health - Sleep Apnea Patient Onboarding SpecialistJob Summary:Aeroflow Health is seeking a highly motivated and customer-focused Sleep Apnea Patient Onboarding Specialist to join our team. As a key member of our customer service team, you will be responsible for helping newly diagnosed sleep apnea patients navigate the process of obtaining a new...
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Customer Service Representative
3 days ago
Asheville, North Carolina, United States Givens Communities Full timeAbout Givens CommunitiesGivens Communities is a leading provider of senior housing and care services, dedicated to creating a warm and welcoming environment for our residents and team members.Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Givens Gerber Park, a senior housing community in...
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Customer Service and Sales Representative
1 week ago
Asheville, North Carolina, United States HomeTrust Bancshares, Inc. Full timePosition OverviewThe Customer Service and Sales Representative plays a crucial role as the primary liaison for clients seeking to establish new accounts, manage existing accounts, and resolve any inquiries or issues that may arise.Key ResponsibilitiesClient Interaction: Serve as the main point of contact for customers, assisting them with account openings...
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Customer Service Representative II
22 hours ago
Asheville, North Carolina, United States Thermo Fisher Scientific Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative II to join our team at Thermo Fisher Scientific. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our existing and new customer base.Key ResponsibilitiesCustomer Service Delivery: Adhere to Thermo Fisher...