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Customer Service and Sales Representative

2 months ago

Asheville, North Carolina, United States HomeTrust Bancshares, Inc. Full time
Position Overview

The Customer Service and Sales Representative plays a crucial role as the primary liaison for clients seeking to establish new accounts, manage existing accounts, and resolve any inquiries or issues that may arise.

Key Responsibilities
  • Client Interaction: Serve as the main point of contact for customers, assisting them with account openings and maintenance.
  • Transaction Handling: Process deposits, including checks and cash, ensuring accuracy in verification and endorsement.
  • Problem Resolution: Address and resolve customer concerns efficiently, providing timely solutions to enhance customer satisfaction.
Qualifications

The ideal candidate will possess strong communication skills, attention to detail, and a commitment to delivering exceptional service. A background in customer service or banking is preferred.