Veterinary Clinic Representative
3 days ago
Mile Hi Animal Hospital is seeking a highly skilled and compassionate Client Care Representative to join our team. As a key member of our staff, you will play a vital role in providing exceptional patient care and ensuring a positive experience for our clients.
Key Responsibilities- Client Communication: Greet clients in a friendly and professional manner, addressing their concerns and providing clear information about our services.
- Scheduling and Coordination: Maximize clinic productivity by efficiently scheduling appointments, confirming client information, and maintaining accurate records.
- Administrative Tasks: Prepare and maintain client documents, medical records, and other essential paperwork.
- Facility Maintenance: Ensure the hospital facility is clean, organized, and well-maintained, adhering to high standards of hygiene and safety.
- Financial Transactions: Process client payments, manage deposits, and maintain accurate financial records.
- Technical Skills: Utilize computer systems, including email applications, chat support, and veterinary programs, to efficiently manage client interactions and maintain accurate records.
- Client Education: Provide clients with clear information about veterinary services, care, and products, ensuring they are well-informed and empowered to make informed decisions.
- Experience: At least 1 year of experience as a Veterinary Receptionist or in a related role.
- Education: High School Diploma or equivalent.
- Knowledge and Skills: Strong understanding of veterinary procedures, terminology, medications, vaccinations, and other products. Excellent communication and interpersonal skills, with the ability to empathize and connect with clients. Strong organizational skills, attention to detail, and proficiency in using computer systems.
- Competitive Compensation: $19.00 per hour, commensurate with experience.
- Benefits Package: Health, dental, and vision insurance, 401k with company match, paid time off, continuing education opportunities, professional development support, mental health assistance, employee discounts on veterinary services, scrub allowance, and employee referral program.
- Work Environment: Supportive and compassionate work environment, with a strong focus on teamwork and collaboration.
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