Application Support Engineer

2 weeks ago


SaintBrieuc, Bretagne, United States Cameron University Full time

Cameron University is currently seeking applications for the position of Application Support Engineer. This role is essential in delivering assistance to users on applications that are integrated with the University’s Enterprise Resource Planning (ERP) system, as well as standalone applications utilized in various operational functions. Key responsibilities encompass the planning and execution of new features, interface development, data conversions, troubleshooting, user training, and process enhancement analysis pertinent to operational applications.

Key Responsibilities:

  • Provide comprehensive support to users on application functionalities.
  • Plan and implement new features and enhancements to existing applications.
  • Conduct troubleshooting and resolve application-related issues efficiently.
  • Facilitate end-user training sessions to enhance application usage.
  • Analyze processes for continuous improvement in application operations.

Qualifications:

  • A Bachelor’s degree from an accredited institution in computer science, information technology, or a related discipline.
  • A minimum of five (5) years of relevant experience in supporting administrative application systems.
  • Proficiency in SQL scripting and familiarity with Windows operating systems.
  • Experience with integrated student databases, particularly in an educational setting.
  • Strong analytical skills with a working knowledge of operational and financial analysis techniques.
  • Ability to present effectively to diverse audiences.
  • Experience collaborating with a variety of stakeholders.

Employee Benefits:

  • Competitive health, dental, vision, life, and disability insurance options.
  • Generous paid time off including vacation, sick leave, personal days, and holidays.
  • Retirement plan membership.
  • Opportunities for educational and professional development for employees and their dependents.

Salary: $70,000 - $77,999.00

Cameron University is committed to creating a diverse environment and is proud to be an equal opportunity employer. We encourage applications from individuals of all backgrounds and experiences.



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