Hospital Ambassador

3 days ago


St Petersburg, United States Bayfront Health Full time
Job Summary

We are seeking a highly skilled and compassionate Guest Services Representative to join our team at Bayfront Health. As a key member of our hospital staff, you will play a vital role in ensuring that our patients and visitors receive exceptional care and support.

Key Responsibilities
  • Provide directions and assistance to guests and team members within the hospital and surrounding area.
  • Maintain current knowledge of hospital personnel, departments, and their locations to effectively refer guests to the appropriate department or person.
  • Respond to needs of guests and team members via phone or in person, demonstrating a caring attitude and sensitivity to their needs and concerns.
  • Maintain excellent working relationships with all hospital staff, management, and departments, including Volunteers, Social Work, and Home Health.
  • Assist Social Service with transportation and hotel or flight arrangements for patients and their families.
  • Present a professional image in dress, hygiene, and communication skills, adhering to Orlando Health policies and procedures.
Requirements
  • High School diploma or equivalent.
  • Two (2) years of experience in a customer service setting.
What We Offer

As a Guest Services Representative at Bayfront Health, you will have the opportunity to make a meaningful difference in the lives of our patients and visitors. We offer a dynamic and supportive work environment, competitive compensation, and opportunities for professional growth and development.


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