Hospital Ambassador
1 month ago
Bayfront Health
**Job Summary:**
We are seeking a highly skilled and compassionate Guest Services Representative to join our team.
**Key Responsibilities:**
* Provide exceptional customer service to patients, families, and hospital staff
* Offer directions and assistance to guests within the hospital system and surrounding area
* Maintain current knowledge of hospital personnel, departments, and locations to effectively refer guests to the appropriate department or person
* Respond to needs of guests and hospital staff through phone and in-person interactions
* Make regular rounds of patient areas to identify and meet patient/visitor needs
* Develop and maintain excellent working relationships with hospital staff, management, and departments
* Assist Social Service with transportation and hotel or flight arrangements for patients and their families
* Display a caring attitude and sensitivity to the needs and concerns of customers
* Present a professional image in dress, hygiene, and communication skills
* Maintain compliance with all Bayfront Health policies and procedures
**Requirements:**
* High School diploma or equivalent
* Two years of experience in a customer service setting
**What We Offer:**
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and supportive work environment
**If you are a motivated and compassionate individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity to join our team at Bayfront Health.
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