Hospitality Ambassador

4 weeks ago


St Augustine, Florida, United States Saint Full time
Job Overview

We are seeking a skilled and friendly Host to provide exceptional guest experiences in our restaurant. As a key member of our team, you will be responsible for creating a warm and welcoming atmosphere, ensuring seamless service, and delivering outstanding customer satisfaction.

Key Responsibilities
  • Welcome guests and seat them at tables or in waiting areas, ensuring a smooth and efficient experience.
  • Provide menus and inform guests of their server, ensuring a smooth handoff to the service staff.
  • Manage the flow of guests into the dining and bar areas, providing accurate wait times and maintaining a tidy and presentable host stand.
  • Answer phone calls and communicate effectively with guests and staff.
Requirements
  • Previous hosting or serving experience in a restaurant setting.
  • Excellent communication and interpersonal skills, with a friendly and customer-focused personality.
  • Ability to articulate clear greetings and farewells, as well as understand and communicate guest requests effectively.

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