Health and Human Services Case Manager

1 week ago


Grand Rapids, Michigan, United States DelDOT Full time
Job Summary

We are seeking a highly skilled and compassionate Health/Human Service Case Manager I to join our team at the Department of Health and Social Services (DHSS). As a key member of our team, you will play a vital role in determining initial and continued eligibility for various benefits and services, including food assistance, medical assistance, and temporary assistance to needy families.

Key Responsibilities
  • Conduct thorough interviews with clients, family members, and other stakeholders to assess eligibility and connect clients with necessary health and human services.
  • Develop and implement service plans to aid clients in receiving care and assistance, collaborating with hospitals, clinics, and other resources as needed.
  • Evaluate information from client interviews, case history, and other sources, referring to proper channels for review and approval.
  • Provide guidance and relevant information to clients and families prior to receiving services and assistance.
  • Coordinate with other agencies, hospitals, and resources to expedite the process on behalf of the client.
  • Prepare case histories and reports, maintaining accurate records and chronological logs of case activities.
  • Utilize automated information systems and computer software to research, review, evaluate, and report on health and human service data.
  • Communicate effectively with people from diverse backgrounds, cultures, and abilities.
Requirements
  • Possession of an Associate's degree or higher in Behavioral or Social Science or a related field.
  • Three years of experience in health or human services support, including interviewing clients and assessing personal, health, social, or financial needs.
  • Six months of experience in making recommendations as part of a client's service plan.
  • Six months of experience in using an automated information system to enter, update, modify, delete, retrieve, and report on data.
  • Six months of experience in narrative report writing.
About Us

The Department of Health and Social Services (DHSS) is committed to improving the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in various life areas.

We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to start your career and grow with us.



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