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Health/Human Service Case Manager II

2 months ago

Grand Rapids, Michigan, United States State of Delaware Full time
About the Role

The State of Delaware is seeking a highly skilled and dedicated Health/Human Service Case Manager II to join our team at the Department of Health and Social Services. As a key member of our team, you will play a critical role in determining initial and continued eligibility for various needs-based benefits, including Food Supplement Benefits, Medical Assistance, and Temporary Assistance to Needy Families.

Key Responsibilities
  • Interview clients, families, or professional sources to determine their needs for various health and human services, including employment, job search, and basic skills remediation.
  • Develop comprehensive, cost-effective service plans utilizing in-house sources, referrals, contracted providers, or institutions, which may include job training and employability, housing, general public assistance, in-home services and supports, or home-delivered meals.
  • Conduct ongoing monitoring and assessment of service delivery for optimum quality and efficiency, authorizing and recommending necessary changes and adjustments.
  • Maintain comprehensive case records, summaries, statistical and narrative reports, and complete required forms.
  • Establish effective working relationships with clients, families, community, and professional sources.
  • Provide guidance and relevant information to connect clients with needed services, including protective, adoption, and related services.
  • Communicate and interact effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
Requirements
  • Six months' experience in case management, including assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individual's human service needs.
  • Six months' experience in making recommendations as part of a client's service plan, such as clinical treatment, counseling, or determining eligibility for health or human services/benefits.
  • Six months' experience in interpreting laws, rules, regulations, standards, policies, and procedures.
  • Six months' experience in using an automated information system to enter, update, modify, delete, retrieve/inquire, and report on data.
  • Six months' experience in narrative report writing.
About the Department

The Department of Health and Social Services is committed to improving the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.

What We Offer

The State of Delaware offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and dedicated individual who is passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity.