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Health Service Coordinator

2 months ago

Grand Rapids, Michigan, United States DelDOT Full time

About the Role

We are seeking a skilled Health/Human Service Case Manager I to join our team at DHSS. In this role, you will play a critical part in determining initial and continued eligibility for various benefits, including Food Supplement Benefits, Medical Assistance, and Temporary Assistance to Needy Families.

Key Responsibilities

  • Interview clients, family members, and others to assess eligibility and connect them with health and human services.
  • Develop service plans to aid clients in receiving necessary care and assistance, collaborating with hospitals, clinics, and other resources.
  • Evaluate client information and refer cases to proper channels for review.
  • Provide guidance and information to clients and families prior to receiving services.
  • Coordinate with other agencies and resources to expedite the process on behalf of the client.
  • Prepare case histories and reports, maintaining records and chronological logs of case activities.
  • Utilize automated information systems and computer software to research, review, and report on health/human service data.
  • Communicate effectively with people across cultures, abilities, genders, ethnicities, ages, and races.

Requirements

  • Possession of an Associate's degree or higher in Behavioral or Social Science or a related field.
  • Three years' experience in health or human services support, including interviewing clients and assessing needs.
  • Six months' experience in making recommendations as part of a client's service plan.
  • Six months' experience in using automated information systems to enter, update, and retrieve data.
  • Six months' experience in narrative report writing.

About DHSS

Our mission at DHSS is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in various life areas.

Why Join Us?

At DHSS, we offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community. We prioritize diversity, equity, and inclusion, and we are committed to creating a work environment that values and respects all employees.